All orders are final once they have been processed through the checkout. Unfortunately, no further changes can be made to your order once processed including and not limited to; removing and/or adding items to your order, combining orders or cancelling your order.
Please ensure all details on your order are correct before confirming your checkout. In particular, we recommend double-checking your email address, delivery address and the acceptance, and accuracy, of promotional codes.
We sincerely apologize that there is a concern with your order. Please contact our friendly Customer Care for personalized support (please quote your order number in your inquiry).
Currently, we are not able to offer exchanges, so if you would like another size/style you will need to place a new order via our online store. You can then send the unwanted item(s) back to us for a refund as per Returns Policy above.
For now, only select accessories like our sunglasses.
It depends on where you are. Orders processed in the United States will take about 5-8 business days to arrive. International deliveries can take anywhere from 14-28 days.
We use all major carriers, and local courier partners.
We offer free shipping for deliveries within the United States. We charge a flat rate of USD $15 for international shipping.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
At this time, we don't offer any product customization options.
We are between Toronto and Dallas, but the world is our canvas.
You can contact us through our contact page! We will be happy to assist you.